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Artificial Intelligence Resources

Blog Post

How Research and Experimentation with Generative Artificial Intelligence is Advancing Efficiencies in Legal Use Cases

FTI Technology’s data innovation lab leads research, development and testing for disruptive solutions. Working with advanced machine learning and analytic technologies, the team is charting the strategic direction for generative artificial intelligence in legal services. FTI Technology experts involved in this testing and development work recently hosted legal industry experts in Dubai to discuss the benefits of AI experimentation and participate in live, hands on lab testing. This post shares key insights from the event.

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Law Firms and AI

The top 3 things that should be front of mind for law firms in 2024 are AI, AI and AI again.

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Using Metrics, Data, and Technology to Optimize Your Legal Ops Function

The rise of generative AI has not changed the key performance indicators of most law departments, which continue to focus on cost and efficiency. Since “what gets measured gets managed,” legal operations professionals must continue to identify and track key metrics in order to maintain alignment with the department's success factors.

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The General Counsel Report 2024: Exploring the Transitions in Strategy, Technology Integration, and Operational Dynamics

In 2024, legal departments are navigating a landscape marked by heightened attention to data-driven regulations, privacy obligations, disruptive technologies such as AI, and rapid technological progress. Additionally, the proliferation of emerging data sources further complicates resource allocation and priority setting for these departments. For the fifth consecutive year, FTI Technology and Relativity partnered to commission Ari Kaplan Advisors to survey global corporate chief legal officers. These efforts resulted in The General Counsel Report 2024. This focus on only chief legal officers gives the report a unique perspective.

White Paper

AI Governance in Practice Report 2024

Recent and rapidly advancing breakthroughs in machine learning technology have forever transformed the landscape of AI. AI systems have become powerful engines capable of autonomous learning across vast swaths of information and generating entirely new data. As a result, society is in the midst of significant disruption with the surge in AI sophistication and the emergence of a new era of technological innovation. As businesses grapple with a future in which the boundaries of AI only continue to expand, their leaders face the responsibility of managing the various risks and harms of AI, so its benefits can be realized in a safe and responsible manner.

White Paper

AI Readiness Through Effective Information Governance in Microsoft Environments

In the rapidly evolving landscape of artificial intelligence, generative AI is becoming a disruptive force, reshaping how machines interact with and create content. Advancements in this space offer the potential to unlock unparalleled benefits ranging from speeding up content production to enhancing, streamlining and automating processes. Nevertheless, the rise of generative AI can also pose a significant risk if the underlying information and workflows are poorly governed. Insufficient AI governance can lead to an array of problems, such as biased outputs, data protection vulnerabilities and the potential for making inaccurate or incomplete decisions based upon on out-of-date information.

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AI Within the Legal Function

FTI Consulting's Jon Chan discusses the adoption of new technology and artificial intelligence.

Blog Post

Generative AI: Near Term Opportunities to Enhance Human Insight and Efficiency in Legal Use Cases

FTI Technology’s data innovation lab leads research, development and testing for disruptive technologies. With a long track record of working with advanced machine learning and analytic technologies, the team is increasingly evaluating generative artificial intelligence and the role of large language models such as ChatGPT in disputes and investigations, compliance and other use cases. Several FTI Technology experts who are involved in this testing and development work recently hosted legal industry colleagues in London to discuss practical generative AI applications and participate in live, hands on lab testing. This article captures key takeaways from the event.

Blog Post

Understanding the Intersection of Compliance and Generative AI

When Department of Justice Deputy Attorney General Lisa Monaco spoke at the American Bar Association’s National Institute on White Collar Crime in March, she clarified the department’s views on the role of artificial intelligence in committing, monitoring for and prosecuting against corporate crime. A key point was that legal and compliance teams should be proactive about the use of AI within their organizations as a potential source of risk, and that the DOJ may take action against organizations for failing to properly monitor and govern AI use.

White Paper

How Compliance and Risk Officers Can Balance the Benefits and Risks of AI in Compliance

Artificial intelligence (AI) is revolutionizing industries and the way we interpret data, with generative AI leading as a groundbreaking subfield. Generative AI offers immense potential for streamlining numerous compliance functions and operations. However, these advances also come with significant compliance challenges and digital risks. Without diligent oversight, poor application of generative AI technologies can open organizations up to significant corporate compliance, regulatory, litigation, and reputational risks. This white paper explores the role generative AI may play in reshaping organizational approaches to risk and compliance. It will discuss ways corporate compliance officers can proactively mitigate risks and enable an approach of informed and vigilant adoption.

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What 2024 Holds for Blockchain and Digital Assets

Since the dawn of blockchain, each year has brought a flurry of excitement, unfulfilled hype, disruption, setback and innovation. The coming year will be no exception. Organizations have an opportunity to engage in emerging opportunities by watching developments closely and implementing risk-conscious strategies for pilot projects and investments in blockchain and digital assets.

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Global Investigations Review Feature: Massimo Chiasera of Bär & Karrer and FTI Technology’s Jerry Lay Discuss Deepfakes in Litigation and Investigations

The global hype around generative artificial intelligence such as ChatGPT is larger, fiercer, and more speculative than many of the previous waves of technological disruption. However, the current fascination with ChatGPT's text-based language capabilities often overlooks the equally impactful and potentially riskier content AI can generate in the form of audio, text, video and images.

White Paper

Forecasting Digital Risk in 2024

After a feverish period of disruption across many facets of technology, it’s becoming more difficult to delineate between what could happen and what will happen in the months and year ahead. Business leaders often rely upon industry forecasts to prepare for anticipated change that is likely to impact their operations, go-to-market strategies, hiring plans, etc. Yet in a hype-filled environment in which it seems like anything is possible, organizations must be highly discerning about how they prepare for evolving digital risk and establish resilience for future technological disruption.

White Paper

The General Counsel Report 2024: General Counsel Indicate Tipping Points in Strategy, Technology Adoption and Operations

Digital risk has triggered a fundamental shift in the corporate legal department. Against a tremulous cultural, economic and geopolitical backdrop, numerous issues have cascaded into tipping points across the legal function. Data-centered regulatory activity, privacy requirements, generative artificial intelligence disruption, technology advancement and an expansive web of emerging data sources are now impacting the way legal departments prioritize resources. In addition to placing tremendous demand on in-house counsel, this environment has led to a decline in the general counsel’s feelings of preparedness for every major risk category.

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Ensuring Appropriate Safeguards in an AI-Driven Environment

Experts Wendy King (FTI Consulting), Danielle Panetta (Goodwin Proctor), Michael Rispin (Sprout Social), and Lisa Lahey share stories about maintaining best practices when faced with disruptive new technologies like generative AI.

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Looking Back and Ahead at The General Counsel Report for EMEIA

The role of the general counsel has changed significantly in the last three years, and more change is underway. As chief legal officers have become more squarely established as strategic business leaders, they have also taken on more responsibility and a wider field of issues for which they act as key decision makers. While this change is beneficial to reducing corporate risk and improving organisational efficiencies, it has also caused legal departments to feel more strains on resources than ever before.

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Driving Innovative Client Solutions

At FTI Technology we drive innovative client solutions to solve data-related business challenges. Innovative technology, expert services and tenacious problem-solving provide our global clients with defensible and repeatable solutions. Technology plays a key role in turning large and complex volumes of data into information that enables businesses to make informed decisions.

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Digital Innovations from FTI Technology: Testing the Intersection of E-Discovery and ChatGPT (Part 2)

FTI Technology’s data innovation lab leads cutting-edge research, development and testing across the most disruptive technologies. Our experts have a strong track record of creating novel solutions, workflows and practice areas in e-discovery, digital forensics, analytics, machine learning, emerging data sources, blockchain and more. This article series provides a peek behind the curtain of our ongoing work relating to the implications of ChatGPT and other large language models (LLM) in e-discovery.

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Exploring the Potential Impact of Generative AI on Legal Operations

Presentation to the Association of Corporate Counsel on ethical considerations and pitfalls.

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Digital Innovations from FTI Technology: Exploring the Intersection of E-Discovery and ChatGPT (Part 1)

FTI Technology’s data innovation lab is committed to leading research, development and testing at the front end of the most disruptive technologies. Our experts have a strong track record of pioneering solutions, workflows and practice areas in e-discovery, digital forensics, analytics, machine learning, emerging data sources, blockchain and more. This article is the first in a series of posts that will share findings from our labs relating to the implications of ChatGPT and other large language models (LLM) in e-discovery.

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Q&A: A Glimpse at Digital Risk Management in Switzerland

Sacha Truffer joined the FTI Technology team in Switzerland as one of the pioneering team members in the country. Sacha’s background includes more than 20 years of investigations and digital forensics expertise, having more than a decade in the insurance industry as an executive overseeing investigations of claims fraud and internal fraud. This Q&A provides more insight into Sacha’s outlook regarding investigations and other risk areas for clients in Switzerland.

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What AI Can Learn from Privacy: Recommendations for AI Governance

FTI Consulting Senior Managing Director, Nina Bryant, joined IAPP Principal Researcher, Katharina Koerner, CIPP/US to discuss findings from the IAPP report on responsible AI and privacy. This webcast covers:

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Findings From the Report on Responsible AI and Privacy Governance

FTI Consulting Senior Managing Director, Jake Frazier, joined IAPP Principal Researcher, Katharina Koerner, CIPP/US to discuss findings from the IAPP report on responsible AI and privacy. This webcast covers:

Blog Post

Replacing Lawyers with Robots? A Discussion on the Ethics of AI and Machine Learning in Legal Document Review.

When Google engineer Blake Lemoine announced last year that the AI chat bot tool he had helped develop had achieved sentience, and that it possessed a soul, many people reacted with fear and concern. That wave continued with the seemingly overnight emergence of ChatGPT into the mainstream. To many, these developments seemed like science fiction come to life — that technology advancement had unwittingly crossed into an age where artificially created intelligence was on track to supersede that of its creators. The resounding question was: will this lead to mass job losses, or worse?

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Set the Story Straight: How Analytics-Driven Storytelling Reduces Compliance Risk

Organizations are struggling to manage risk and compliance. A Ropes & Gray survey found that 57% of senior-level executives rank this as one of the top two risk categories they feel least prepared to address. Since that survey, regulators around the world have ratcheted up their enforcement efforts — the SEC announced a more aggressive approach (and reported a 7% increase in enforcement actions from 2020 to 2021), the DOJ issued statements about its revitalized intentions to “be bold” against white-collar crime, the FTC is placing greater scrutiny on the relationship between market dominance and consumer data privacy harm and countless authorities around the globe have issued new regulations relating to digital assets, security, privacy, AI and more.

White Paper

2023 Privacy and AI Governance Report

This report explores the state of AI governance in organizations and its overlap with privacy management. We focused on companies’ change processes when striving to use AI according to responsible AI principles such as privacy, accountability, robustness, security, explainability, fairness and human oversight. This study aims to report on different approaches to governing AI in general and to explore how these nascent governance efforts intersect with existing privacy governance approaches

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Understanding the Differences and Benefits between Artificial Intelligence and Machine Learning

Artificial intelligence (AI) and machine learning (ML) may be among the most over-hyped buzzwords of the last decade. Still, behind the hype, these technologies have tangible and meaningful applications that can help companies gain insights into large volumes of unstructured data, support predictive decision-making, improve customer experience and detect vulnerabilities, among other things. Given the accelerating pace of change within organizations and across technology advancements, it can be difficult for business leaders to stay abreast of the benefits and risks associated with AI and ML as well as the key differences between these evolving technologies.

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The AI and Investigations Paradigm: Faster, More Precise, Defensible

The average e-discovery matter today involves more than 6.5 million pages of documents. In complex, multi-national matters and high-stakes internal investigations, data volumes are often much higher. Outdated manual processes and reluctance to leverage advanced tools to find key information from within large, diverse data sets are resulting in excessive time, cost and complexity in bringing matters to a swift and defensible conclusion.

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Emerging Fairness and Transparency Considerations in Artificial Intelligence

In this webinar Jon Asprey, (Managing Director at FTI Consulting), Thomas Hammp, (Senior Technical Staff Member – AI Governance at IBM) and Oscar Hayward (Associate at Latham & Watkins), explore what organisations could and should be doing to prepare for increased AI adoption.